Lapland Resort Manager
Esprit Santa's Lapland
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As Resort Manager you will oversee all operational and guest related aspects of the running of the Santa’s Lapland programme in your resort. This includes all resort-based features, activity itineraries and travel elements of the guest’s holiday.
In addition you will be responsible for managing, supervising and organising all resort staff, vehicles and equipment and ensuring that company budgets are adhered to. You will be responsible for ensuring that the high standards that the company expects are maintained throughout the programme.
You will be involved in training the Lapland team pre-season and providing continual training to them throughout the season.
You will need to be self-motivated and confident in your own abilities, with excellent organisational, communication and inter-personal skills and the ability to lead a large team.
Required Experience
• Hospitality and customer service experience
• Management and supervisory skills
• Full clean driving licence