Reception Team Member

Siblu Holidays

Vacancy: Reception Team Member
Company: Siblu Holidays
Category: Summer Jobs (Administration, Customer services, Campsite work)
Dates: Various contract dates between March and September
Salary: Competitive

Based on our holiday parks in France, our Reception Team help to ensure a trouble free holiday for all our guests from their arrival to their departure.

Requirements:
• Bi-lingual English/French
• Skills in customer service
• A good communicator
• Flexible team player
• Knowledgeable in computer and telephone work
• Able to work with foreign currency
• Able to think on your feet in a busy environment

Duties:
• Welcoming guests on arrival to the park and checking them in
• Administration tasks to include preparing welcome packs, fun passes and sending brochures
• Providing information on the park and its activities, and local/regional information
• Liasing between all departments, management and external suppliers
• Cash handling (Bureau de Change, till work & hiring facilities)
• Receiving guest problems/queries and passing them on to the duty manager
• Selling merchandise
• Maximising sales opportunities