Chalet Supervisor/Team Leader

Vacancy: Chalet Supervisor/Team Leader
Company: Ski Amis Ltd
Category: Ski Chalet Jobs, Management Jobs, Catering Support Staff
Dates: 01/12/2012 to April 2013
Salary: Competitve plus accommodation and full ski package

COME AND JOIN OUR TEAM!

Are you looking for a resort job out in the French Alps?  Our company ethos is ‘work hard, play hard’, and if you think this sounds like it could be you then we have a vacancy for next season in La Tania for a Chalet Supervisor.

Ski Amis are a family run business which has been operating in the French Alps since 1989. We have grown a lot during this time, which means each year our team of staff gets a little bigger but we still try to maintain the family feeling and to do our best to make sure everyone has a great time during their season with us. Our quality demands are high – we expect a caring attitude from our team because at the end of the day, the job is to make sure our clients have the best ski holiday ever and come back again and again with us. However, we do look after our staff and make sure you have plenty of free ski time, a good package and nice accommodation to give you the best possible time for your season.Our chalets are in the French Alps in a number of good quality resorts in the Three Valleys and Paradiski areas. Our team is selected on their personalities and dedication to quality – if you’re just looking to ski and party for the season and do the minimum you need to get by, then go and look elsewhere. On the other hand, if you want to get some job satisfaction, happy clients, good tips, good accommodation and a good crowd to work with as well as getting plenty of free skiing time, then you’ve come to the right place.

Job description:

This role involves managing and motivating the team of our large chalet to provide the high quality service we boast of to our guests from the beginning to the end of their holiday.

As the supervisor of our 28 bed chalet in La Tania, you will be required to work as part of the team in the tasks of a chalet host which include the preparation and serving of meals as well as undertaking daily cleaning of the chalet and generally assisting guests with any requirement they may have during their holiday.  On change over days you will be required to turn around the chalet from the previous to the coming weeks guests – changing linen, fully cleaning all rooms and welcoming new guests.

As supervisor, you will need to coordinate the work of others to ensure workloads are even and everyone works as a team to achieve the high quality of service we demand.  You will also be responsible for the general chalet administration tasks such as managing the mini bar, stock takes and petty cash as well as going shopping once a week. 

From the perspective of the clients, you will be their main focal point by dealing with queries as well as referring any complaints to the appropriate management, whether it is the directors or the resort manager.  You will also be required to deputise for the resort manager and as required deal with the arrivals and resort services for both catered and self catered guests.

Skills and Experience Required

• Proven previous team leader or supervisory experience
• Excellent people management, team building and social skills – the ability to lead by example and deal with the general public
• Previous experience of catered chalets as a host or a guest or experience of dinner parties
• Problem solving skills – the ability to assertively deal with any client queries whilst still maintaining a high and professional customer service level
• Good administrative skills
• A team player who is tolerant of other people and able to live and work together in a close knit environment
• Excellent standards of cleaning and hygiene

Benefits Package

• Competitive salary paid in the UK with food provided in the chalet
• Full expensed accommodation as a shared room in the chalet
• Ski pass and equipment rental for the season
• Uniform
• Travel to and from resort at the start and end of the contract
• Medical and accident insurance
• Paid holiday based on 28 days per annum pro-rota
• 1 day off per week plus plenty of free skiing time except for Fridays and Saturdays

Eligibility

All applicants must be in possession of an EU passport or work permit for the UK and an EXISTING permanent UK national insurance number. Due to motor insurance requirements, only applicants over 21 years of age will be considered – there is no maximum age limit.