Vacancy: Operations Manager – Properties
Company: Alpine Elements
Category: Management Jobs, Ski Operator Head Office Jobs
Dates: Start September
Salary: £22,000 pa + approx £2000 OTE
Job Details
Alpine Elements currently transports approx 10000 passengers per year to catered chalet and hotel holidays in the French Alps. The French office is currently located in Le Fayet near to Chamonix but will be moving to Albertville in September 2010. This is a full time position based in France all year round.
Whilst having operated a “standard” catering package for the past 2 winters Alpine Elements are re-introducing a “premium” service in selected chalets for winter 2011.
The successful applicant will be responsible for overseeing the day to day operations of the 3 hotels and 40 chalets in the program. They will be based near to the French office but will spend a considerable amount of time in the various resorts. They will be instrumental in the planning and execution of training courses.
Reporting to Head of OverseasReported to by Chalet Managers (4), Hotel Managers (3)Key relationships with Recruitment (UK office), Operations Manager – Resorts, Office and Admin staff, Maintenance Staff, Accounts Department,
Key roles and responsibilities (this list is not exhaustive)
• Liaising with recruitment to ensure all properties are adequately staffed
• Ensuring staff are appropriately trained
• Maintaining Quality Standards in properties and ensuring that customer service standards are set.
• Ensuring H&S and maintenance standards are met
• Financial Performance of the Properties with respect to budget• Sales performance of the hotel bars
• Menu planning and costing
• Appropriate and cost effective furnishings and decor in the properties
• Managing the supply chains and reporting for the basic resources needed in the properties and sourcing new suppliers where appropriate:
o Foodo Wine
o Cleaning products
o Wood and other fuels
o Utilities