Childcare Manager (Summer)

Job Details

Reporting to the Area Manager/Activities Manager, you will ensure the overall smooth running of the Childcare program within our summer products. As the Childcare Manager you will manage & support 4 Qualified Childcare staff members and will oversee the safe and effective delivery of the Marmottes & Sea Urchins (4–7) and Wolverines & Sea Tigers (8-12) Kids Clubs. You will ensure that exciting and fun activities are being created and enhanced, and that all children are being made to feel comfortable in their surroundings and enjoy their holiday. You will guide your Qualified Childcare team, making sure that all activities on offer are age appropriate and suited to parents for our Family Fun Days. You will manage your team and their time keeping, guaranteeing they are offering an excellent customer experience, building relationships with the parents & children alike. You will also resolve guest queries in a timely and efficient manner. You will ensure all child care staff maintain and complete all Fire / Health and Safety, Risk Assessments, Registration (booking in and out of childcare), logging all care requirements such as dietary and allergy as well as all other administrative tasks, accurately and to deadline.


Key Accountabilities & Responsibilities:


Customer Focus

  • Interacting with all guests in a professional yet relaxed fashion both during the day and evening
  • Represent the company in a professional, well presented manner at all times and in compliance with the company uniform policy
  • Deliver the Child Care section of the welcome meeting to promote childcare activities to all guests



  • Plan, organise & provide an engaging, inclusive and exciting range of activities for Kids Clubs – lawn games, arts & crafts, pool activities, bike rides, kayaking, sailing, windsurfing
  • Carry out all activities in a safe manner with regard to children’s learning and welfare needs
  • Ensure children have adequate shade, water breaks and sunscreen
  • Run evening social events for Kids Club members
  • Arrange prizes/certificates and awards for the children at the end of their week
  • Ensure children are signed in and out of your care by parent/guardian
  • Attending daily staff meeting to discuss activity plans and duties for the day
  • Ensure all children are registered including; special diet, allergies, care needs are recorded, monitored & delivered appropriately
  • Carrying out first aid and completing accident forms as necessary
  • Attend & socialise with children & guests at Welcome Meals/Theme Nights/BBQs
  • Complete health & safety and risk assessment for your designated childcare facilities and activities
  • Carrying out monthly stock takes, weekly deep clean of activity equipment & childcare facilities
  • Train, develop and remotely manage a small child care team. Motivating and providing pastoral care throughout the season.


Key Relationships:


  • Internal: Customers and their children, Qualified Childcare, Activities Manager, General staff, Hotel Manager
  • External: Suppliers, property owners


Person Specification (assessed via application, assessment centre or interview as appropriate):


Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.


Personal Qualities

  • Strong social/people skills/Cheerful/Outgoing (E)
  • Highly Motivated (E)
  • Passionate / Enthusiastic (E)
  • Ability to work alone and as part of a team (E)
  • Ability to cope under pressure (E)
  • Willingness to work hard / long hours (E)
  • Adaptable / Flexible Attitude (E)
  • Honest and Trustworthy (E)


Skills & Ability

  • Customer Service (E)
  • Communication Skills (E)
  • Problem Solving & Complaint Handling (E)
  • Sales Experience (E)
  • Planning/Organisational (E)
  • Literate and numerate (E)
  • IT, Admin & Social Media (E)
  • Conversational French / Greek (HD)
  • Prior experience of sailing, windsurfing and paddlesports (HD)



  • NVQ Level 3 OR BTEC OR Early Years (E)
  • Paediatric First Aid (HD)
  • Full, clean UK driving licence (E)



  • Relevant / Transferable Work Experience (E)
  • Secure Cash Handling Experience (HD)
  • Seasonal overseas experience with an Overseas Tour Operator (HD)
  • Job Information 

  • Company: Alpine Elements
  • Vacancy: Childcare Manager (Summer)
  • Category: Kids Activity Coordination, Children's Centre Manager Jobs, Overseas Nanny Jobs
  • Dates: June - September
  • Locations:
    • France
  • Options



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