Company Profile Page

Alpine Elements

Maintenance Personr, Winter Alps

Job Details

A part of the maintenance team you will be responsible for the upkeep and maintenance of all Alpine Elements properties within resort. As a maintenance person you will work on a rota basis to coincide with our chalets & hotels in resort, it is expected you possess a flexible attitude as this is an ‘on-call’ role. Your tasks at times will includes emergencies such as guests locking themselves out of accommodation, a leaking dishwasher and everyday upkeep of the properties. At times you may also be required to assist with transporting guests to & from and around resort. Although not a direct customer facing role you will interact with our guests when in our properties and driving, therefore a professional yet friendly manner must be apparent in these situations.

 

Key Accountabilities & Responsibilities:

 

Customer Focus

  • To assist the other resort staff in various roles when necessary ensuring impeccable customer service
  • To make yourself known to our guests when entering a property
  • Provide an accurate & consistent appearance of the company at all times with professionalism and by adhering to uniform requirements and grooming standards

 

Operational

  • Take ownership and resolve maintenance issues as and when they arise
  • To communicate efficiently with the Chalets Manager/Hotel Manager and resort staff with the progress and projected completion of maintenance works
  • To pro-actively identify, note, plan and resolve any maintenance issues in a timely manner
  • To complete works to the highest standards in line with company policy
  • To be on-call (on a rota basis) in cases of an emergency to manage any incidents
  • It may require on occasion that you assist with the transporting guests
  • Escalate/Report all scheduled works to Resort Chalets Manager/Hotel Manager

 

What we are looking for

 

  • Outgoing and enthusiastic people.
  • Motivated to provide excellent customer service.
  • Adaptable people who are willing to work long hours and have a flexible attitude towards work.
  • Clear communication skills.
  • Ability to work alone or as a part of a team.
  • Ability to cope under pressure.
  • Honesty and trustworthy
  • Conversational French is not essential but advantageous

 

Must haves

  • A full, clean UK driving license held for 3 years and be 21 years of age & above
  • Recognised trade training certification in at least one of the following areas: Plumbing, construction, Electrician, carpentry.

 

Salary and Package

Accommodation, Insurance, uniform, local lift pass and standard equipment hire (snowboard and boots or skis and boots), some meals provided.

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