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Alpine Elements

Bookkeeper Administrator (Ski)

Job Details

Reporting to the Hotel Manager and the Overseas Accounts team you will be based in our largest 177 bed hotel overseeing and assisting with all areas of the Hotels and Resort Representatives accounts. You will ensure that all accounts are completed correctly to set deadlines. You will identify any key areas that need improving and ensure that these are actioned and monitored with immediate effect. You will also cover duty Management shifts within the Hotel on a rota basis.


Key Accountabilities & Responsibilities:

Customer Focus

  • To ensure that the Hotels guests expectations are exceeded at all times
  • Supporting Resort Representatives and guests resolve any credit card transactions, authorisation and discrepancy issues diplomatically


  • Preparation and control of hotel accounts, ensuring all hotel income and expenditure is accounted for in a timely and accurate manner
  • Working with the Hotel Manager, Bar Supervisor and Resort Representatives to ensure sales targets are met and expenditure budgets are adhered to through completion of weekly reports
  • Hotel accounts – petty cash reconciliations, reporting weekly expenditure (food, cleaning products, linen etc)
  • Stock control – weekly stock control of all food, wine, cleaning products, toiletries, linen
  • Bar accounts – sales reports, cash management and reconciliation, stock control and production of guest room bills and tabs
  • Petty cash reconciliations– Controlling the hotel petty cash float, issuing and reconciling of all petty cash floats, including Hotel Management, HODs, Maintenance and Reps
  • Covering Duty Management shifts within the hotel this could be both during the day and in the evening
  • Attending weekly staff meetings


  • Putting into place a safe and secure cash handling process that all staff can understand, follow and record
  • To identify, implement, market and monitor incremental sales in the Hotel to meet set sales targets 

Key Relationships:

  • Internal: Hotel Manager, Overseas Accounts team, Assistant Manager, Head Chef , Restaurant Supervisor, Housekeeping Supervisor, Bar Supervisor, Resort Representatives, Maintenance   
  • External: Suppliers, Local Authority’s, Property Owners


Person Specification (assessed via application, assessment centre or interview as appropriate):

Each of the criteria below is rated as Essential (E), Highly Desirable (HD) or Desirable (D). We place considerable emphasis on your Personal Qualities as the training and support we provide can often strengthen any weaknesses that exist in other areas.

Personal Qualities

  • Strong social/People skills/Cheerful/Outgoing (E)
  • Highly Motivated (E)
  • Passionate / Enthusiastic (E)
  • Ability to work alone and as part of a team (E)
  • Ability to cope under pressure (E)
  • Willingness to work hard / long hours (E)
  • Adaptable / Flexible Attitude (E)

Skills & Ability

  • Customer Service (E)
  • Communication Skills (E)
  • Problem Solving and Complaint Handling (E)
  • Planning Organisational Skills (E)
  • Literate and Numerate (E)
  • IT / Admin / Social Media (E)
  • Conversational French (HD)
  • Secure Cash Handling (D)


  • Relevant Transferable work Experience (E)

Secure Cash Handling Experience (E)

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