7 Star Service - Chalet Assistant Manager

7 Star Service - Chalet Assistant Manager

Job Details

Elysian Collection combine the most exclusive of luxurious properties with the highest standards in 7* service, to create the ultimate stay for our guests.

We carefully chose highly qualified and experienced staff. Elysian Collection are proven experts in creating exquisitely refreshing and relaxing stays in the most magnificent, luxurious and authentic of Alpine properties.

All staff are required to attend the 'Elysian Collection Finishing School' at the start of each winter season. It is therefore inherently understood by all levels of staff that each guest is entirely unique ~ their needs and wants are thus attended to with the utmost of genuine care and discretion. 

Job Description 

This is a diverse and extremely challenging “hands on” role assisting the Chalet Manager who has overall responsibility for ensuring the perfect guests stay, every aspect of the chalet operation and for the performance of each individual member of the chalet team. The main objective is to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.

Main Responsibilities

Working under the Chalet Manager:

  • assisting the Manager to provide the best service to your guests, ensuring their every need attended to
  • assisting the Manager with management/leadership of the other members of chalet team
  • ensuring the best customer service delivery & guest satisfaction (inc catering, games/entertainment, child care, technology/communications)
  • daily communication with clients
  • responsible for guests, staff and chalet on Manager day off
  • responsible for daily cleaning and arrangement of chalet living areas
  • assisting in cleaning bedrooms & bathrooms
  • responsible for perfect presentation throughout the chalet
  • assisting with the service of breakfast, afternoon tea and dinner
  • general chalet maintenance
  • ensuring hygiene, health and safety standards
  • maintaining local supplier relations
  • assisting with management of the chalet budgets 

Candidate Profile 

We are looking for the following key personal qualities and attributes: 

  • positive and flexible attitude 
  • highly professional with a 5 star service mentality 
  • keenness to provide only the best in each aspect of the role 
  • proactive 
  • great attention to detail 
  • team player 
  • sharing accommodation 

Skills and Experience Required 

This role would suit individuals with the following skill set: 

  • previous 4/5 star hospitality or silver service experience 
  • previous assisting or management experience 
  • excellent interpersonal & communication skills 
  • excellent organisation/time management skills 
  • basic administrative and accounting skills 
  • basic computer skills 
  • fluent English; conversational French, German or Italian (preferred) 
  • Job Information 

  • Company: Elysian Collection
  • Vacancy: 7 Star Service - Chalet Assistant Manager
  • Category: Ski Chalet Jobs, Hotel jobs, Management Jobs
  • Dates: Mid November - End Of April
  • Salary: Excellent Competitive Salary
  • Locations:
  • Options


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