Chalet Host

Chalet Host

Job Details

We are looking for social people with a hospitality background to join our overseas team as a Host in one of our Chalet-Hotels next winter.  The successful applicant will need to hold an EU passport (or have the right) to work in France, Austria and Spain or hold have the right to work in the UK to be seconded to Switzerland.

Our Hosts are the cogs that drive our operation in resort - Without them keeping rooms clean, assisting our chefs with food preparation, dealing with guest requests, running the evening service and bar, our chalet-hotels would grind to a halt.  Combining the above with daily ski hosting on the mountain makes it the most varied and visible role that we offer.  It is the Hosts’ job to ensure our guests are not on just another ski holiday and to make sure they have a true ‘Ski Miquel Experience’.

This is a role for people who are willing to work hard and enjoy all that the mountains have to offer.  The position rewards this work ethic with a job that gives of time on the mountain, as well as being able to interact with our guests, which makes it ideal for someone who is outgoing and loves to meet new people.

The Role

This is a diverse role, with a variety of shifts each day.  The following is an outline of the principal tasks that are expected of our Chalet Hosts over the course of a week:

In the morning you will assist with preparing and serving breakfast.

Following breakfast, you will clear the tables are prepare them for afternoon tea, as well as making sure the communal areas are clean and tidy.  Guest rooms are cleaned every other day (including the toilets and showers) and this should all be completed within a few hours, which means you should be free to get out on the mountain during the afternoons.

Afternoon tea is served from 16:30-17:30 after which the chef may require assistance with preparation of the evening meal and canapés, which you will serve in the bar before dinner. 

Dinner is served at 19:30 daily and consists of 3 courses, including chalet wine, and is finished off with a cheese course.  Once dinner has been served, the dishes have been washed and the dining room has been cleaned, mopped, and prepared for breakfast, your day is done.

Changeover day is the longest day, with deep cleaning of all bedrooms, bathrooms and communal areas before the new guests arrive, making sure the chalet-hotel is warm and welcoming for the guests’ arrival.  Soup is provided after the guests’ check-in, with the full dinner service in the evening.

The Chalet Host role requires early starts, hard work and effective teamwork, but provides you with rewarding guest interaction and a great opportunity to explore the mountains in your free time!

The Candidate

Personal Qualities:

  • Punctual
  • Hard-working
  • Proactive
  • Friendly and engaging
  • Sociable
  • Team player
  • High attention to detail
  • Well-presented
  • Customer-focused

Essential Requirements:

  • Must have a valid EU passport, or must already have the right to work in the European Union
  • A high level of English to be able to communicate well with guests and other staff
  • Previous hospitality experience
  • The ability to speak another foreign language is preferred, but is not essential

Chalet Host Package

Our Chalet Hosts will receive the following as part of their employment package for the 2023/24 winter season:

  • Competitive salary
  • Share of the weekly tips
  • Holiday pay
  • One day off per week
  • Accommodation arranged but charged for (optional)
  • Meals provided
  • Lift pass arranged
  • Ski or snowboard equipment hire provided
  • Insurance provided
  • Ski Miquel uniform provided
  • Discretionary contribution towards travel to and from resort

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