Hotel Manager

Job Details

We are looking for a Hotel Manager who has a passion for hospitality together with a love of the mountains; who is not afraid of hard work and has the commitment to exceed client expectations, as well has having a sense of fun. This post is initially for the winter season; however there is the option for an all year round position.

The ***Hotel Terminus Mont Blanc is located in Le Fayet, St. Gervais situated between Megeve and Chamonix with extensive skiing at St. Gervais/Megeve/La Giettaz/Combloux/Les Contamines. The hotel has 36 en-suite bedrooms, a games room and a hot tub and steam room. Open all year round.

The Hotel l’Aigle is located high in the Maurienne Valley at Valmeinier 1800 with spectacular views and direct access onto the ski slopes with a new chair lift and additional ski runs opening this season.  The hotel has 40 en-suite bedrooms, a games room and an outdoor hot tub overlooking the mountains.  We have just been awarded a Certificate of Excellence for 2019 by Trip Advisor.

Duties include (with the help of an Assistant Manager):

  • Overall management and responsibility for the hotel’s smooth operation and deliverance of high service standards. Engaging and conversing with clients.

  • To provide clients with the highest possible level of service and holiday experience which is monitored through the weekly collation of clients questionnaires for the customer’s holiday by leading the team by personal example.  

  • Management of the housekeeping service and standards of cleanliness including public areas, bar, kitchen and restaurant.

  • Responsible for the hotel and vehicle maintenance.

  • Management of staff including compiling the weekly work rota plus motivation, ongoing training and staff general welfare.

  • Control of all budgets (bar, kitchen, general expenditure, etc.) ensuring the timely completion of all hotel departmental accounts and administrative paperwork.

  • Lead and promote opportunities to maximise the hotels revenue, i.e. ski shop, bar and ad-hoc hotel bookings.

  • Liaising with Head Office regarding all client travel movements including the transfers to and from airports and ski slopes.

  • Monitoring the in-house reservations system.

  • Developing and maintaining good working relationships with all suppliers and contractors.

  • Adhere to the new French legislation laws with regard to staff details by completing all the necessary compliance paperwork.

    What we are looking for:

  • Possession of a British passport and being a UK resident is essential.

  • Having a UK home address, UK bank account and a UK National Insurance number is essential.

  • An inspirational, confident leader with previous experience in the hotel or hospitality industry.

  • An interest and aptitude to manage and motivate staff.

  • Excellent interpersonal, communication and time-management skills.

  • Excellent computer skills (particularly Excel), organisation, accounting and administration skills.

  • Must be able to cope in a pressured working environment with the ability to think on your feet.

  • Full clean UK driving licence is advantageous and experience of driving in mountain/snowy conditions is desirable.

  • French language skills would be beneficial for this position.

    Salary and Benefits

    In addition to working for an independent, family run firm with over forty years’ experience where you are a valued member of the team and not just a number, the main benefits are:

  • Competitive salary

  • Meals and accommodation

  • Travel to and from resort

  • Ski lift pass

  • Ski and boot equipment

  • Medical insurance

  • Uniform

  • Hotel bar discount

  • Generous family and friends holiday discount

  • Going skiing/boarding!

    Plus BONUS scheme

    This role has the potential to earn an end of season bonus based on the above criteria, questionnaire results and successful completion of the season.

     

     

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