Job
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About the role
Our Ski Resort Reps are at the heart of every Equity ski trip, working closely with suppliers, guests and office staff to deliver an amazing experience for our groups. Your role begins before our guests even arrive, managing the logistics of their stay and ensuring we can deliver on our promises. After greeting our school groups at the airport you’ll support our party leaders throughout their stay and ensure they have everything they need for a successful, safe trip. You will organise lift passes and ski lessons and activities or excursions for the group such as bowling, ice skating and quizzes at the hotel. You’ll be on hand to resolve any issues that crop up and any requests the party leader may have.
About the skills, knowledge and experience we’re after
We’re looking for people with excellent customer service skills and awareness of the needs of teachers leading our school groups. Ideally you will have experience working with children. The role requires someone with knowledge of the ski industry and the logistics of organising group ski trips. It’s beneficial if you have a good level of ski/snowboard ability so you can join in with ski lessons! Strong organisational skills are essential as are excellent all round communication skills. As this role is based in Claviere, Italy, ideally you’ll be able to speak some Italian and have some knowledge of the local resort.
About the person
First and foremost you will have a positive, helpful and flexible approach and take pride in delivering an unforgettable ski holiday for our groups. You’ll be confident handling last minute changes and unforeseen events and be unfazed by long hours. Building and maintaining good relationships with guests and local suppliers will be something that comes naturally to you. You’ll have a full clean driving licence ideally with experience driving in Europe.
As we have 2 roles available - couples are welcome to apply.
We're open to applications from all backgrounds. If we may need to make any adjustments during the selection process just let us know.