We have the opportunity for hard working individuals or a couple to join our company as general holiday couriers for the 2020 Bolero holiday season, living and working on a holiday park near Venice in Italy, starting around late March, early April 2020, and ending in October.
We are looking for hard-working and friendly couriers to work in a team promoting excellent customer service. Having skills in maintenance / DIY will be advantageous in order to carry out basic mobile home maintenance and repairs to ensure all mobile homes remain at the high standard Bolero provides.
Working with Bolero Holidays at Union Lido in Italy is not just a job but a chance to be part of one of the most successful companies on the number one campsite in Europe and the first five star campsite in Italy. Within 200 yards of the beach and with numerous bars, restaurants and on-site entertainment available daily, not only will you be part of a well respected and recognised company at Union Lido, you will get to enjoy the facilities on the best campsite in Europe.
MAIN COURIER DUTIES
The main duty of a Bolero courier is to liaise with each other, under the guidance of the Bolero site manager, in order to maintain high standards of accommodation, general help and guidance for the holidaymakers.
On changeover days, after the holidaymakers have vacated their accommodation, a cleaning team will begin cleaning the inside of the mobile home. You will be expected to sweep the outside decking, clean the outside furniture including the windows and rake away any leaves from the immediate vicinity of the mobile home. After the cleaning team has finished, you will enter the mobile home to check and ensure that the mobile home is clean, check equipment is all in place and in full working order, prepare any beds and prepare the welcome pack for the new holidaymakers arriving that day.
On changeover days you will be expected to assist the Bolero site manager when greeting the incoming holidaymakers and showing them to their accommodation. The general wellbeing of every holidaymaker is a joint responsibility between all couriers with each courier doing their utmost to co-ordinate with each other to create a happy ambience.
On non-changeover days, you will be expected to maintain a clean environment around all the Bolero mobile homes such as raking leaves, checking for litter and being available to help with any customer needs during normal working hours.
GENERAL CAMPSITE DUTIES
You will be expected, at the discretion of the Bolero site manager, to work on a rota system, working 6 days. The normal working day is 09.00 - 13.00, then 15.00 - 18.00. Bolero also operates 'on duty' sessions between 13.00 - 15.00, and between 18.00 - 23.00. These 'on duty' sessions will be split between all staff members via a rota system. You will be expected to perform at least 2 'on duty' sessions a week. This will include being available at your mobile home to help with any customer enquiries and/or help with any problems or faults with equipment that may develop, also ensuring that park rules are adhered too, such as noise levels during siesta / late evenings.
At Bolero Holidays we are proud to provide the best customer care and the highest standards of cleanliness inside and outside our accommodation. The owners of the company will be on-site all season to help with training, to lead by example and pass on their knowledge and experience, which after 30+ years in the business will definitely help you!
This job is hard work and can be very busy every day, especially when part of a dedicated team driven to providing the best for every holidaymaker, and with hard work and responsibility comes rewards that are definitely worth it.
Variety, responsibility, skill development and positive interaction with both UK and European customers will provide endless benefits and opportunities that help further your career within the travel & tourism trade, not to mention being able to enjoy Union Lido, with two fantastic swimming pool complexes, 1km of pristine sandy beach, maybe a day trip to Venice perhaps or Aqualandia to enjoy a water themed fun park?
The holiday season at Union Lido runs from May until September and the team normally work from late March, early April until October, so we need you to be flexible with dates and happy to work abroad for an extended period of time.
Good communication, common sense, patience and a happy friendly personality is what our customers enjoy the most and what we expect from all candidates.
What we offer:
* Excellent rates of pay
* Accommodation (per couple / single occupancy) in their own mobile home with decking (includes gas & electricity plus Satellite TV & Wifi)
* Free use of Bolero Laundry Facility
* Flights to and from Italy
* Excellent holiday discount for immediate family
* Medical insurance cover
* Full training and support from the company owners.
Please note, applicants must be 18+
Please click "Apply Now" and ensure you send a CV and recent photograph taken in the last 12 months. Please ensure you list your partners details so we can match you together.