Posted on 24 December 2021
Job
Details
Introduction:
BSpoke Tours and Cycling for Softies have offered cycling tours throughout some of Europe’s mostbeautiful regions for over 30 years. We pride ourselves on delivering the best experiences possible for our guests with a mix of 'off the shelf' tours and tailor-made itineraries and a pro-active approach to customer service.
The Role:
We are looking for Destination Managers who share our passion for active holidays to joinour overseas team in France, between April and October. As our people on the ground in France, our Destination Managers are responsible for the successful delivery of our cycling holidays; one that leaves our guests eager to come back and ride with us again. We do this by being organised and pro-active – nipping challenges in the bud and clearly communicating with our guests and suppliers. Behind the scenes, the role involves some driving and bike maintenance which adds a nice variety to the day to day.
Responsibilities include:
- Onboarding guests at the beginning of their holidays and catching up at the end of theirstay
- Providing our clients with the highest levels of service throughout their tour, helping to maintain our excellent reputation
- Transferring luggage between hotels as clients move through the tour
- Organising, maintaining and transporting our fleet of bicycles
- Planning 'on the ground' logistics required for the successful delivery of our tours
- Maintaining positive professional relationships with our local suppliers
To succeed in this role, you will have:
- A friendly and outgoing character who enjoys meeting and looking after people
- Strong organisation and planning skills
- Experience working independently in a role that requires flexibility
- An interest in bikes and cycling, with some basic maintenance skills (additional training provided)
- Ability and desire to work in France between April and October (including EU residency or appropriate visa)
- French language skills
- A full, clean driving license and some experience of driving on the continent
In addition to a competitive monthly salary, you will receive:
- Use of company vehicle
- Daily food allowance
- Accommodation
- Insurance
- Holiday pay
- Holiday discounts for friends and family
- Access to trade discounts on cycling equipment
- Full training for the role, including bike maintenance course
- Contribution to travel to and from your destination at start and finish of season
How to apply:
To apply, please send your resume and cover letter to harveyd@bspoketours.com . We are accepting applications from both individuals and couples.