Posted on 19 January 2023
Job
Details
This is one of the most demanding, challenging yet rewarding jobs in the Alps! We are looking for professional, dedicated and highly motivated individuals to lead from the front in all aspects of resort life. As a Resort Manager you are key to making sure the exceptional service that we are renowned for is successfully delivered in resort.
This is a very challenging position, requiring solid leadership and excellent people and logistical skills.
This role is a 7-month contract from October 2022 - April 2023 based in the London office and travelling to and from resort during the Peak Weeks.
Key Responsibilities:
- Effectively managing the day to day running of the resort
- Delivering the highest standard of customer service to our clients
- Working alongside the Assistant Resort Manager and locally run hotels and ski schools to deliver the Powder Byrne product
- Managing the Powder Byrne resort team and Assistant Resort Managers
- Ski guiding and Airport Transfers if required
- Liaising locally on behalf of Powder Byrne guests, including hotels, restaurants and transport authorities
- Carrying out daily correspondence relating to administration (e.g. expenses, client payment forms, operational feedback)
- Carrying out all planning and logistics for every peak week alongside the Delivery Team and Assistant Resort Manager
- Assisting with Client Concierge and any pre-travel client requirements
Requirements:
- Previous experience of managing a successful resort team
- Professional and positive attitude
- Full Clean Driving Licence
- Excellent ski ability (minimum 20 weeks)
- Excellent guest relations and customer service skills
- Excellent organisation
- A good communicator who is adaptable resourceful, patient and diplomatic
- Ability to speak German (Desirable, not essential)
- Team player essential
- Based in the London Hub from October 2022 to April 2023, travelling to resort for every peak week (Christmas / New Year, February Half Term and Easter)
- UK or EU Passport
- Appropriate number of Schengen Area (EU) travel allocation days to complete contracted dates (UK passport holders can only travel to the area for 90 days in every 180 days)
Package:
● Accommodation when in resort, Return travel to resort, Uniform, Winter Sports Travel Insurance, Ski and Boot hire (where required), Ski Pass (when required), comprehensive pre-season training and competitive salary