TUI Holiday Rep High Season, Summer 2019

Job Details

Please note: This role is for people who can start from 15th May, June, July or August and work until 31st October.

Join TUI DX as a TUI Rep and be part of an international team that works hard to deliver amazing holidays. You are a fast learner with good life and work experience to help with the pressures of living and working abroad. You have the natural desire to talk to guests, solve problems and sell products to achieve demanding targets. 

What you will be doing

  • Taking full responsibility for anything from 1 to 12 hotels either on your own or as part of a team, providing service for TUI guests from various nationalities
  • Working long and varied working hours especially at the start of season as you learn all the demands of the job whilst becoming a local expert
  • Presenting a TUI Welcome to large or small groups and importantly selling on a 121 basis to exceed targets
  • Using technology and multiple apps on your TUI iPad frequently to check info, log complaints and promote TUI Destination Experiences, excursions and extras
  • Handling complaining or emotional guests, calming down escalating situations and fully resolving all guest or hotelier problems on the spot
  • In some destinations you may guide excursions, escort airport transfers and work at the airport

What we are looking for

  • Staying power, perseverance and willing to work long hours are all critical for when the going gets tough
  • The maturity, life or work experience to handle living and working abroad in any of our 115 destinations
  • The experience or natural ability to provide great service plus the initiative to solve problems on the spot
  • Strong 121 communication and group presentation skills to actively sell to guests
  • Comfortable with technology and social media
  • Previous experience of working with people, customer service or a sales environment advantageous
  • Strong verbal & written English - additional European languages advantageous 

Working within TUI group

  • Being a valuable team member of TUI, the No.1 global travel company
  • We offer a competitive salary and benefits for both flexible and locally contracted employees
  • Be part of Going for Gold, our TUI DX Commission Scheme that really rewards those exceeding targets
  • Private Health Insurance is provided along with all visas/work permits and criminal check costs
  • TUI Reps are equipped with iPads, return flights, company accommodation & TUI uniform as standard
  • All training days are fully paid by us – we are proud of our free-to-all global learning and development programme including online language lessons and on-the-job Junior Management Development Programme
  • TUI DX operate in 115 destinations offering more career opportunities than any other travel company

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