TUI Holiday Rep - Summer 2020, Abroad

Job Details

Join TUI as a Holiday Rep and be part of a truly international team that works hard to deliver amazing holidays. If you are a fast learner, have good life and work experience to help with the exciting pressures of living and working abroad, read on.

What you will be doing

There are many ways for you to get involved:    

  • Taking full responsibility for 1-12 hotels on your own or part of a team, providing helpful service for guests of various nationalities
  • Working varied hours - especially at the start of season as you learn the demands of the job and become a local expert
  • Presenting an inspiring TUI Welcome to large or small groups and importantly, 121 selling on a daily basis to exceed your targets
  • Using technology and multiple apps on your TUI iPad to check information, log complaints and promote TUI Destination Experiences excursions and extras
  • Handling complaining or emotional guests, calming down escalating situations and fully resolving all guest or supplier problems on the spot
  • Be willing and supportive in times of crisis or activities such as beach cleans and team events
  • Collecting, accounting for and safeguarding of company monies in line with procedures
  • You may guide excursions, escort airport transfers and/or work at the airport

What we are looking for

There is more than one way to the perfect fit – here are some of the ideal things:  

  • Most importantly - be a genuinely helpful person with the experience or natural ability to provide great service
  • The initiative and confidence to solve guest problems on the spot
  • Strong 121 communication skills and the ability for group presentations to actively sell
  • Staying power, perseverance and flexibility are critical when the going gets tough
  • Maturity, life or work experience to handle living and working abroad in our 115 holiday destinations
  • Quick to learn in general, particularly new technology, apps and social media
  • Experience of working with people in a service or a sales environment advantageous
  • Good verbal English - additional languages & driving licence advantageous

Working within TUI group

  • Competitive salary and commission scheme that rewards you for exceeding targets
  • Private health insurance, visa, work permit and criminal check costs are all-included
  • Equipped with iPad, return flights, accommodation & uniform as standard
  • Develop yourself working as part of an international team, through our free global learning plans, language lessons, learning weeks and junior management development programmes
  • 115 destinations offering more career opportunities than any other travel company
  • TUI One Share – option to buy discounted TUI Shares after six months service
  • Feel like a valued individual of TUI - the No.1 global and socially responsible travel company

TUI Destination Experiences, or TUI DX for short, is the world’s leading provider of destination experiences with 9,000 employees in 49 countries and global office locations including Mallorca, Luton and Hannover. TUI DX offer 14 million guests a portfolio of excursions, activities, tours, transfers and guest services.

If you want to know more about why TUI Group is the world’s leading tourism group, and our continuing work in the diversity & inclusion space, simply visit careers.tui.com

#tuijobs #tuijobsabroad #tuidestinationjobs  

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