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TUI/Thomas Cook Rep 2019

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    Posted: 28 August 2019 at 09:31
Originally posted by firsttimerep2019 firsttimerep2019 wrote:

Hi, I was hoping someone could offer me some advice please...I've been accepted as a Service Rep for both Tui and Thomas Cook, and I can't decide which job to take! If anyone has any experience, good or bad, of either company, please let me know! TC offers 2 days off a week but lower pay and capped commission...Tui is 1-1.5 days off a week, but I may earn more. Plus Tui might start sooner. Although I like the sound of the TC Training Academy! Please help! :-) x


How much do you get paid with TC and TUI per month?
What are the working hours like.
I'm working on the "other side" on a campsite as a rep there, I'm interested in maybe working as a holiday rep next year.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lydiamusk Quote  Post ReplyReply Direct Link To This Post Posted: 27 March 2019 at 00:08
Hey, I’m going to Corfu aswell! To TUI family life Kerkyra golf! What hotel are you going to?

Edited by lydiamusk - 27 March 2019 at 00:08
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kweenmar Quote  Post ReplyReply Direct Link To This Post Posted: 26 March 2019 at 18:47
Hey everyone!
I just found out I'm heading to Corfu for summer 2019 Big smile according to the email i leave around the 20th of April and I signed my contract weeks ago. Is anyone else going to Corfu or has been there before?

thank you Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lydiamusk Quote  Post ReplyReply Direct Link To This Post Posted: 14 March 2019 at 09:46
Email [email protected] and tell them what position you are or if that doesn’t work speak to your TL or EDTM
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alicemayflintx Quote  Post ReplyReply Direct Link To This Post Posted: 14 March 2019 at 09:13
Yeah I've ordered my normal uniform and Scene uniform, email your manager and let them know x
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bonbon93 Quote  Post ReplyReply Direct Link To This Post Posted: 13 March 2019 at 23:33
Has anyone had the email to order uniform yet? I'm going to resort in about 3 weeks and still haven't heard anything about ordering uniform xx
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alicemayflintx Quote  Post ReplyReply Direct Link To This Post Posted: 07 March 2019 at 17:21
Hi Kieran

Is that for Scene rep or Service? Heres all the info I got my my assessment day (which was scene)

Breakdown on the TUI assessment which I have just completed, hope it helps :)

First there is an introduction into the company and a little bit about the role of the TUI Scene rep. then you introduce yourself to everyone. then you are given 12 scenarios which could happen overseas which you must put in order of what you would do first. then they split you into groups and you have to discuss your answers with the group.

Then there is a role play activity where they pretend to be a customer complaining and you have to try and resolve it as best as possible. Then there is a lunch break where people are sent home.

Next they go further into the role of the rep and things youll be doing and also benefits of working for TUI such as the pay, commission and uniform etc.Then there's another role play activity where you hav 10 minutes to prepare a sales pitch of an excursion.

once everyones done this, there is another break where more people are sent home. finally it's the 1-2-1 interviews where they are mainly questions like "name a time you have worked well in a team"

Good luck! :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote KieranKash Quote  Post ReplyReply Direct Link To This Post Posted: 07 March 2019 at 16:42
Hi Everyone,

I can't seem to get any insight anywhere online so this seems like it may be the place to come.

I have just passed my video assessment selling a trip and am going to be attending the assessment day this month. Does anyone have any tips?

What its like ?
what to expect ?
how many other people are there ?
job probability ?

Never really had to do anything like this before as ive never been a rep. 

Confident but nervous. 

Any help is appreciated. 

Cheers, Kieran
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Zoeeavril Quote  Post ReplyReply Direct Link To This Post Posted: 07 March 2019 at 10:54
So sorry, only just seen this. I have my training the end of this month. If you’re wanting to explore and tan I’d say TC buy if you are doing it for the money I’d say Tui. I jut love the Tui concept hotels too and I’m in a family life hotel and I as soon as I looked the hotel up l, for me it was a no brainier. Hope you make. Decision and don’t be too hard on yourself when deciding.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote firsttimerep2019 Quote  Post ReplyReply Direct Link To This Post Posted: 22 February 2019 at 19:44
Thanks, it's a tough choice isn't it? How soon do you start with Tui? I might message them and see if they can tell me where and when I'd be going, as that might help me make my mind up...don't want to get to the last day of the TC academy and find out that my destination isn't as good as the one that Tui would have offered me!! I just hope that Tui gives me enough time off to explore and get a tan...! ;-)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Zoeeavril Quote  Post ReplyReply Direct Link To This Post Posted: 22 February 2019 at 18:15
I was in the same situation and finally decided on tui in the end at the end of the day I’m doing it for the money. Also, with Thomas cook you tony find out your destination until the academy but with tui you hound out before and I’m so impatient. I can’t put the Thomas cook assembly day wanting to work for them but when it came to it I decided on tui and couldn’t be happier with my decision as I have found out I’m in kos.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bonbon93 Quote  Post ReplyReply Direct Link To This Post Posted: 22 February 2019 at 16:54
Anyone going to Malta? Had an email to say my destination and dates have been changed today x
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Post Options Post Options   Thanks (0) Thanks(0)   Quote firsttimerep2019 Quote  Post ReplyReply Direct Link To This Post Posted: 20 February 2019 at 14:30
Hi, I was hoping someone could offer me some advice please...I've been accepted as a Service Rep for both Tui and Thomas Cook, and I can't decide which job to take! If anyone has any experience, good or bad, of either company, please let me know! TC offers 2 days off a week but lower pay and capped commission...Tui is 1-1.5 days off a week, but I may earn more. Plus Tui might start sooner. Although I like the sound of the TC Training Academy! Please help! :-) x
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lydiamusk Quote  Post ReplyReply Direct Link To This Post Posted: 18 February 2019 at 16:22
Just got the invitation through today, I’m family life fitness instructor aswell, Thankyou!

Edited by lydiamusk - 18 February 2019 at 16:22
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JohnEvans Quote  Post ReplyReply Direct Link To This Post Posted: 17 February 2019 at 22:13
Lydia it's 2nd march till 12th! I'm family life sports and fitness coach
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lydiamusk Quote  Post ReplyReply Direct Link To This Post Posted: 17 February 2019 at 21:54
Has anybody heard anything about tui training yet??
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alicemayflintx Quote  Post ReplyReply Direct Link To This Post Posted: 13 February 2019 at 11:56
Aw good good :) I don't find out my hotel until I get there cause the scene season picks up later, just so eager to start now x
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Zoeeavril Quote  Post ReplyReply Direct Link To This Post Posted: 13 February 2019 at 10:21
Yeah, I’m good with Kos. At the blue lagoon village delux c
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alicemayflintx Quote  Post ReplyReply Direct Link To This Post Posted: 13 February 2019 at 09:21
Aw brill you happy with Kos? x
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Zoeeavril Quote  Post ReplyReply Direct Link To This Post Posted: 12 February 2019 at 18:38
Thank you for your advice. I did just that and found out that I am in Kos
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