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TUI/Thomas Cook Rep 2019

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Zoeeavril View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Zoeeavril Quote  Post ReplyReply Direct Link To This Post Posted: 07 March 2019 at 10:54
So sorry, only just seen this. I have my training the end of this month. If you’re wanting to explore and tan I’d say TC buy if you are doing it for the money I’d say Tui. I jut love the Tui concept hotels too and I’m in a family life hotel and I as soon as I looked the hotel up l, for me it was a no brainier. Hope you make. Decision and don’t be too hard on yourself when deciding.
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KieranKash View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote KieranKash Quote  Post ReplyReply Direct Link To This Post Posted: 07 March 2019 at 16:42
Hi Everyone,

I can't seem to get any insight anywhere online so this seems like it may be the place to come.

I have just passed my video assessment selling a trip and am going to be attending the assessment day this month. Does anyone have any tips?

What its like ?
what to expect ?
how many other people are there ?
job probability ?

Never really had to do anything like this before as ive never been a rep. 

Confident but nervous. 

Any help is appreciated. 

Cheers, Kieran
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Alicemayflintx View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alicemayflintx Quote  Post ReplyReply Direct Link To This Post Posted: 07 March 2019 at 17:21
Hi Kieran

Is that for Scene rep or Service? Heres all the info I got my my assessment day (which was scene)

Breakdown on the TUI assessment which I have just completed, hope it helps :)

First there is an introduction into the company and a little bit about the role of the TUI Scene rep. then you introduce yourself to everyone. then you are given 12 scenarios which could happen overseas which you must put in order of what you would do first. then they split you into groups and you have to discuss your answers with the group.

Then there is a role play activity where they pretend to be a customer complaining and you have to try and resolve it as best as possible. Then there is a lunch break where people are sent home.

Next they go further into the role of the rep and things youll be doing and also benefits of working for TUI such as the pay, commission and uniform etc.Then there's another role play activity where you hav 10 minutes to prepare a sales pitch of an excursion.

once everyones done this, there is another break where more people are sent home. finally it's the 1-2-1 interviews where they are mainly questions like "name a time you have worked well in a team"

Good luck! :)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Bonbon93 Quote  Post ReplyReply Direct Link To This Post Posted: 13 March 2019 at 23:33
Has anyone had the email to order uniform yet? I'm going to resort in about 3 weeks and still haven't heard anything about ordering uniform xx
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Alicemayflintx View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Alicemayflintx Quote  Post ReplyReply Direct Link To This Post Posted: 14 March 2019 at 09:13
Yeah I've ordered my normal uniform and Scene uniform, email your manager and let them know x
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lydiamusk Quote  Post ReplyReply Direct Link To This Post Posted: 14 March 2019 at 09:46
Email tuicustomerservice@alsico.co.uk and tell them what position you are or if that doesn’t work speak to your TL or EDTM
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kweenmar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kweenmar Quote  Post ReplyReply Direct Link To This Post Posted: 26 March 2019 at 18:47
Hey everyone!
I just found out I'm heading to Corfu for summer 2019 Big smile according to the email i leave around the 20th of April and I signed my contract weeks ago. Is anyone else going to Corfu or has been there before?

thank you Smile
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Post Options Post Options   Thanks (0) Thanks(0)   Quote lydiamusk Quote  Post ReplyReply Direct Link To This Post Posted: 27 March 2019 at 00:08
Hey, I’m going to Corfu aswell! To TUI family life Kerkyra golf! What hotel are you going to?

Edited by lydiamusk - 27 March 2019 at 00:08
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