Assistant Resort Manager

About the Role: If you're seeking a dynamic role offering flexibility, diverse responsibilities, ample ski time, and a unique work environment, then look no further! F&P Travel is on the lookout for an enthusiastic, self-motivated individual to oversee our self-catered chalet operation. This role offers a blend of independence and team support, with opportunities for personal and professional growth.

Responsibilities:

• Manage a portfolio of four self-catered properties, ensuring exceptional guest experiences from arrival to departure.
• Coordinate guest services, including arranging ski passes, addressing inquiries, and organizing activities such as restaurant bookings and lessons.
• Supervise a team of cleaners during property changeovers to maintain high standards of cleanliness.
• Oversee self-catered upgrades, handling orders, deliveries, invoicing, and inventory management.
• Assume property management duties, ensuring maintenance and promptly resolving any issues.
• Act as duty manager during the Resort Manager's absence, providing support to chalet teams and ensuring smooth operations.
• Assist the Resort Manager with administrative tasks, such as accounting, supplier management, and order processing.
• Foster a cohesive team environment, both within chalets and on the slopes, emphasizing teamwork and exceptional customer service.
• Contribute to our environmental initiatives and uphold our commitment to sustainability.

Requirements:

• Minimum of two seasons' experience with a chalet company.
• Age over 23 due to insurance requirements.
• D1 Driving licence & Driver CPC, RosPA qualification, or two years of driving experience preferred.
• Strong organizational and time management skills.
• Interest in property management and dedication to customer service.
• Conversational French
• Eligibility to work in France (UK passport holders can be assisted with the visa process).

Benefits:

• Generous staff accommodation.
• Competitive compensation package.
• Ample skiing opportunities.
• Additional perks of working in a close-knit team environment.

Join Our Team: If you're a hardworking individual with a passion for the mountains, keen attention to detail, and a professional demeanor, we want to hear from you! At F&P Travel, we value our staff and believe that a happy team leads to happy guests. Take the next step in your career and become part of our dedicated team. Contact us today to learn more.