French speaking Chalet/ Customer Service

The amazing lifestyle and location that comes with the job offers the perfect opportunity for those looking for an adventure this winter We are looking for outgoing, enthusiastic and passionate staff to join the team.

Reporting to the Hotel Manager this pivotal role supports the team and offers essential assistance and services to our guests. In this customer-facing role you’ll build and maintain excellent relationships with guests whilst ensuring their needs are catered for at every opportunity.

Responsibilities

• Interact with guest on a day to day basis, acting as the first point of contact for guests, helping to ensure their expectations are being met at all times.
• Daily chalet duties including waiting on during breakfast, afternoon tea and evening dinner service
• Daily housekeeping duties
• Participate in social activities, evening entertainments and public relations opportunities within the hotel.

Requirements

• Previous experience working in a customer facing role
• Effective leadership skills and experience managing a team
• Previous hospitality experience or a good understanding of the Mark Warner summer operation is desired but not essential
• Excellent communication skills
• Competent using Excel
• UK/EU Passport holder
• UK National Insurance Number
• UK bank account