Restaurant Front of House Manager / Floor Supervisor

The start date is flexible.

Alderney and The Georgian House

Looking for somewhere new to explore? Keen to live a short walk from beautiful white sand beaches? Searching for a place where you can find the perfect life-work balance whilst saving money and working alongside a team of like minded people? Join our team on Alderney, in The Channel Islands. Alderney has something for everyone: stunning beaches, wildlife, history, plentiful restaurants, pubs, beach BBQs, sports, camping, fishing, a week long summer festival, and a cosy winter season.

We want our staff to embrace island life and the community - there is plenty to do and the more you put in, the more you get out!

Situated right at the heart of Alderney, The Georgian House is a much-loved pub with rooms, a restaurant and a garden. The Georgian is known for it’s legendary year-round calendar of events, from wild live music gigs, to weddings, to ukulele sessions. The constant buzz of the cosy pub and the sunny garden makes it even more welcoming to both locals and visitors alike. We make the most of our island environment, from sourcing the best produce Alderney has to offer to specialising in outside catering and events in stunning unique locations. We’re looking for friendly staff with a passion for great customer service.

Role overview

In this key role you will be working alongside senior management to ensure the smooth daily running of The Georgian House, a lively pub and restaurant with rooms.

Our ethos is about delivering a professional yet relaxed service, so our customers feel at home whether popping in for a coffee or having a celebration dinner.

With regular private dining events, weddings, theme nights, our offsite catering horsebox and lots of live music, no two days are the same! You will be highly adaptable and keen to learn and get involved in all aspects of the business.

Key Duties

· Leading a varied team of experienced professionals and junior members of staff, supporting staff members in ongoing knowledge development

· Ensuring the effective setup of the floor and bar each day.

· Maintaining the ambience in the bar and restaurant throughout the day and evening

· Managing relationships with our customers – get to know our locals and regulars, their likes and dislikes and ensure that all customers expectations are exceeded

· Knowing our menu, specials, suppliers, wine list and any other products so that you can provide recommendations to guests, train new staff members and promote upselling.

· Assisting with writing weekly front of house rotas, ensuring staffing levels are appropriate at all times

· Working alongside the accommodation team to ensure that guests have the best possible experience during their stay

· Helping organise, setup and manage a wide range of events both onsite and offsite

Skills and Experience

· Previous experience in a management role within hospitality is essential

· An all-rounder who is comfortable on the floor, behind the bar and by the coffee machine

· Excellent social skills, communication and empathy

· A passion for food, wine and cocktails coupled with the desire to build on existing knowledge.

· An eye for detail both in terms of ambience and service

· Able to thrive in a fast paced environment and set an example of work ethic

· Full UK driving licence

Perks

● Competitive salary plus tips paid weekly.

● 2 consecutive days off per week.

● Equal share of tips weekly in cash.

● Outgoing flight from the UK covered, bar a £75 contribution.

● Discount on food and beverage at The Georgian House & The Moorings.

● Staff accommodation.

● Accommodation discounts for family & friends.

● You will be given your birthday off as an additional day of annual leave, unless it coincides with a peak week or event, in which case you will be required to work and will accrue time off in lieu. You will also receive a voucher for a three-course meal at The Georgian House, including a cocktail and a bottle of wine to share with a guest for your birthday. (Permanent staff only)

● End of shift house drink. This perk is a daily treat meant to be enjoyed on-site after your shift and cannot be accumulated or carried over to future days.

● Access to industry rates at various on island establishments and businesses.

● Holiday pay.

● Meals on duty.

● Professional development opportunities.

To apply email [email protected] including

● Your up to date CV.

● A cover letter.

● Where you are currently based.

● Information on your current right to work in the UK.

● What date you are available to start work, and what date you can work until.

Other positions are also available at our sister businesses on Alderney - please send an email for more information.