Ski Chalet Manager

About Select

Select Chalets is an independent operator specialising in the luxury ski chalet market. We own and operate the 5 star Chalet Panorama (Chalet Panorama Austria: Maria Alm, Hochkönig | Select Chalets) and its sister chalet, Sonne (Chalet Sonne Austria: Maria Alm, Hochkönig | Select Chalets), both located in Maria Alm, Austria – from where you have access to Austria‘s largest ski paradise - Ski Amadé, located just an hour from Salzburg.

The Panorama offers a half board package, sleeping up to 16 guests in 8 luxurious suites, with fabulous facilities such as a Wellness Spa.  The Sonne is a more traditional, self catered chalet which sleeps up to 12 guests . 

Our clients, many of whom return year on year to either chalet, expect the best and we aim to exceed their expectations. We are looking for enthusiastic, resourceful and professional chalet staff who will be focused on ensuring that our guests will experience the best ever chalet holiday, both on and off the slopes!

Ski Chalet Manager

As Chalet Manager, you will be responsible for the smooth-running of the chalet operation and the team to ensure our guests get the most from their stay at the Chalet Panorama and the Chalet Sonne.

Liaising with the UK Head Office, Management Team and the chalet staff regarding the weekly guest arrivals, you will make sure all expectations are met in terms of transfers, rooming arrangements, dietary requests and ski packs. You will be the first point of contact for our guests, setting the tone – building a warm rapport and offering a welcoming, homely atmosphere.

You will plan the staff rota (5/6 person team) to ensure the chalets are maintained to an exceptionally standard at all times. Manage the financial reporting and budgeting process, providing accurate weekly figures to the UK head office (training will be provided pre-season).

Essential criteria

• Good level of experience in chalet / or hotel industry

• First class customer service abilities

• Strong financial / numeracy skills

• Attention to detail and the ability to ensure that all aspects of chalet presentation remains consistently high

• Hands on approach

• Proven team leader and motivator

• EU passport (or eligibility to work in Austria)

Preferable skills

• Full EU driving licence (and confidence to drive overseas)

• An understanding of food costing / budgeting

• Enthusiasm for skiing/snowboarding

• German language

• Food Hygiene and Safety

• Emergency First Aid

Package

• Competitive salary plus share of weekly tips

• Full board

• Shared ensuite accommodation

• Travel to and from resort from a designated point

• Refund of your Season lift pass (subject to successful completion of your contract)

• Access to discounted ski hire