Front Office & Guest Services Intern (Hyatt Hotels & Resorts in Thailand)

Front Office & Guest Services Intern (Hyatt Hotels & Resorts in Phuket, Thailand)

RMC Asia is calling for talented individuals to join the front office & guest services internship at Hyatt Hotels & Resorts in Phuket! This program is part of RMC Asia's Cultural Exchange Programs, offering a variety of internships, management training, and contractual position opportunities in hotels and resorts across Asia. As a participant, you'll be shaping your path in the global hospitality industry with hands-on work training, indulging in unique cultural exchanges, and exploring the beauty of Phuket. Get started by applying now!

DETAILS

• Host: A 5-Star Resort by Hyatt Hotels & Resorts
• Destination:  Phuket, Thailand
• Department: Front Office
• Program: Hospitality & Business Internship
• Duration: 6 months
• Intake: April - June 2024

FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES

• Greeting guests upon arrival and making them feel welcome
• Performing and administering check-ins and check-outs
• Assigning rooms and taking care of administrative duties
• Processing guest payments
• Being a source of information to guests on various matters such as transport and restaurant advice
• Accommodating general and unique requests
• Understanding all hotel room categories, room rates, packages, and promotions
• Communicating with all departments to fulfill guest requests
• Handling complaints & diffusing conflict or tense situations with guests
• Other related duties in the front office department

GENERAL REQUIREMENTS

• Enrolled students or recent graduates within 24 months
• School, college, or university reference letter
• Conversational English
• Well-groomed
• Pleasant personality
• Clean criminal record
• No drug abuse
• Minimum 6 months passport validity

PROGRAM BENEFITS

• Accommodation
• Visa sponsorship 
• Monthly allowance
• 2 - 3 on-duty meals per day
• Local transportation
• Uniform with laundry service
• Group insurance
• Arrival support (airport pick-up)
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host!

For more internship opportunities and information about our Cultural Exchange Programs in Asia, visit our website.