Guest Relations Intern (Hyatt Hotels & Resorts UAE)

Guest Relations Intern at Hyatt Hotels & Resorts in Abu Dhabi, UAE

RMC Asia, representing Hyatt Hotels & Resorts in Abu Dhabi, is recruiting for guest relations interns. This internship is one of RMC Asia's Cultural Exchange Programs, which encompass hospitality internships, management training, and contractual positions in prestigious hotels and resorts throughout Asia. Apply and take advantage of this chance to build your bright future hospitality career in an international work environment!

DETAILS

• Host: A 5-Star Hotel by Hyatt Hotels & Resorts
• Destination:  Abu Dhabi, United Arab Emirates
• Department: Front Office
• Program: Hospitality & Business Internship
• Duration: 12 months
• Intake: May 2024

GUEST RELATIONS - RESPONSIBILITIES

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about hotel services, amenities, areas, and venues
• Anticipate guest needs and build rapport with customers
• Address customer complaints
• Record information in the logbook daily
• Ensure compliance with health and quality standards
• Other related duties in the front office department

GENERAL REQUIREMENTS

• Enrolled students or recent graduates within 24 months
• School, college, or university reference letter
• Conversational English
• Well-groomed
• Pleasant personality
• Clean criminal record
• No drug abuse
• Minimum 6 months passport validity

PROGRAM BENEFITS

• Accommodation
• Visa sponsorship
• Monthly allowance
• 3 on-duty meals per day
• Local transportation
• Uniform with laundry service
• Medical insurance
• Arrival support
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host!

For more internship opportunities and information about our Cultural Exchange Programs in Asia, visit our website.