Guest Relations Intern (lebua Hotels and Resorts Thailand)

Guest Relations Intern at lebua Hotels and Resorts in Bangkok, Thailand

RMC Asia is inviting talents to join lebua Hotels and Resorts’ guest relations internship in Bangkok, Thailand! As part of RMC Asia's Cultural Exchange Programs (offering internship, management training, and contractual position opportunities in Asia's hospitality industry), this opportunity offers hands-on work training under industry experts, distinctive cultural exchanges, and the chance to explore the enchanting country of Thailand. Submit your application and set the stage for an unforgettable journey!

DETAILS

• Host: A 5-Star Hotel by lebua Hotels and Resorts
• Destination:  Bangkok, Thailand
• Department: Front Office
• Program: Hospitality & Business Internship
• Duration: 6 - 12 months
• Intake: April - June 2024

GUEST RELATIONS - RESPONSIBILITIES

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about hotel services, amenities, areas, and venues
• Anticipate guest needs and build rapport with customers
• Address customer complaints
• Record information in the logbook daily
• Ensure compliance with health and quality standards
• Other related duties in the front office department

GENERAL REQUIREMENTS

• Enrolled students or recent graduates within 24 months
• School, college, or university reference letter
• Conversational English
• Well-groomed
• Pleasant personality
• Clean criminal record
• No drug abuse
• Minimum 6 months passport validity

PROGRAM BENEFITS

• Accommodation
• Visa sponsorship
• Monthly allowance
• Local transportation
• 2 - 3 on-duty meals per day
• Uniform with laundry service
• Group insurance
• Arrival support (airport pick-up)
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host!

For more internship opportunities and information about our Cultural Exchange Programs in Asia, visit our website.