Guest Relations Intern (Marriott International Hong Kong)

Guest Relations Intern at Marriott International, Hong Kong

Marriott International, represented by RMC Asia, is looking for aspiring talents to join as guest relations interns in Hong Kong. This internship is part of RMC Asia's Cultural Exchange Programs, which also encompass management training and contractual position opportunities in well-known hotels and resorts all over Asia. Apply now to gain international work skills, immerse yourself in Hong Kong’s diverse city, and explore exciting possibilities!

DETAILS

• Host: A 5-Star Hotel by Marriott International
• Destination:  Admiralty, Hong Kong
• Department: Front Office
• Program:  Hospitality & Business Internship
• Duration: 6 months
• Intake: June 2024 onwards

GUEST RELATIONS - RESPONSIBILITIES

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Provide information about hotel services, amenities, areas, and venues
• Anticipate guest needs and build rapport with customers
• Address customer complaints
• Record information in the logbook daily
• Ensure compliance with health and quality standards
• Other related duties in the front office department

GENERAL REQUIREMENTS

• Enrolled students in college or university
• Mandatory college or university reference letter
• Conversational English
• Well-groomed
• Pleasant personality
• Clean criminal record
• No drug abuse
• Minimum 6 months passport validity

PROGRAM BENEFITS

• Housing arrangements
• Visa sponsorship 
• Monthly allowance
• 2 - 3 on-duty meals per day
• Uniform with laundry service
• Medical insurance
• Arrival support
• Recruitment opportunity by the host
• An unforgettable educational travel experience
• Additional benefits provided by the host!

For more internship opportunities and information about our Cultural Exchange Programs in Asia, visit our website.