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Swire Group Hong Kong - Front Office & Guest Services Intern

POSTED ON 13 May 2024
placement Details

Front Office & Guest Services Intern at Swire Group in Hong Kong

RMC Asia is representing Swire Group in Hong Kong to recruit front office & guest services interns! This internship is one of the program options within RMC Asia's Cultural Exchange Programs, which also encompass management training and contractual positions at luxury hotels and resorts all over Asia. Begin your journey to become a valuable hospitality professional by sending us your resume now!

DETAILS

  • Host: A 5-Star Hotel by Swire Group
  • Destination:  Quarry Bay, Hong Kong
  • Department: Front Office
  • Program: Hospitality & Business Internship
  • Duration: 6 months
  • Intake: June 2024 onwards

FRONT OFFICE & GUEST SERVICES - RESPONSIBILITIES

  • Greeting guests upon arrival and making them feel welcome
  • Performing and administering check-ins and check-outs
  • Assigning rooms and taking care of administrative duties
  • Processing guest payments
  • Being a source of information to guests on various matters such as transport and restaurant advice
  • Accommodating general and unique requests
  • Understanding all hotel room categories, room rates, packages, and promotions
  • Communicating with all departments to fulfill guest requests
  • Handling complaints & diffusing conflict or tense situations with guests
  • Other related duties in the front office department

GENERAL REQUIREMENTS

  • Enrolled students in college or university
  • Mandatory college or university reference letter
  • Conversational English
  • Well-groomed
  • Pleasant personality
  • Clean criminal record
  • No drug abuse
  • Minimum 6 months passport validity

PROGRAM BENEFITS

  • Housing arrangements
  • Visa sponsorship 
  • Monthly allowance
  • 2 - 3 on-duty meals per day
  • Uniform with laundry service
  • Medical insurance
  • Arrival support (airport pick-up)
  • Recruitment opportunity by the host
  • An unforgettable educational travel experience
  • Additional benefits provided by the host!

For more internship opportunities and information about our Cultural Exchange Programs in Asia, visit our website.

Season Workers 400x220 px
Company

RMC Asia

Vacancy

Swire Group Hong Kong - Front Office & Guest Services Intern

Sector

Internships

Category

Clerical, General, Hospitality & Leisure

Locations
Hong Kong
Hong Kong
Dates

Intake: June 2024 onwards; Duration: 6 months

Age restrictions

Minimum age: 18

Support in place

Monthly allowance, housing arrangements, visa sponsorship, insurance, arrival support, on-duty meals, uniform, in-program support, etc.

Included with this course
  • Visa included
  • Insurance included
  • Wages included
  • Food included
  • Company rep

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