Job
Details
With the majority of our guests spending most of their day in the club, food and drink are an integral part of their holiday. Our café provides something for everyone, with our talented baristas serving up delicious hot coffees, smoothies and freshly squeezed juices from the early morning.
Our staff are the heart of The Peligoni Club and are what makes Peligoni unique and the café team are no exception. We are looking for someone to take the lead when it comes to delivering a consistently high level of service and providing the vibrant and welcome atmosphere our guests have come to love and expect.
Our Café Manager will also become our resident coffee expert – providing training to the team and ensuring that all coffee served in the club is of a consistently high standard.
Key Responsibilities
- Responsible for the day to day running of The Café
- Develop, manage and motivate a small team to ensure they deliver a consistently high level of service
- Continuously train staff throughout the season to produce a consistently high standard of coffee
- Ensure adequate stock levels of supplies and consumables for the café and manage orders and stock rotation
- Meet and greet guests and ensure they are all well looked after
- Preparation of drinks, including coffees, smoothies and fresh juices
- Ensure drinks are dispensed correctly, efficiently and meet the company standard
- Ensure a consistently high level of service is delivered at all times
- Be responsible for a daily cleaning rota, regular deep clean of the cafe area and completion of daily records for health and safety
- Ensure any maintenance issues are reported and dealt with in a timely manner
- Confidently give guidance and recommendations on the drinks menu and answer any questions guests may have
- Support the dispense section of the bar where necessary
- Assist other areas of the food and beverage departments when and where required
- Build and maintain friendly relationships with guests
- Be able to talk to guests effectively about the club and what is on offer
- From time to time you will be required to take on additional tasks and duties relating to the smooth running of the club
Abilities & Expectations
- Excellent guest relations and interpersonal skills
- Highly organised, proactive and flexible
- Be able to communicate effectively
- Be able to work efficiently and calmly under pressure
- Be able to work both independently and as part of a team
Essential Requirements
- A minimum of 1 years experience of working in a busy cafe environment
- A barista qualification or evidence of Barista training
- Strong knowledge of coffee and the ability to train others
- Previous experience with EPOS till systems
- An up to date Basic Food Hygiene Certificate is desirable
- Available for the full season (May-October)
- EU Passport Holder