Maintenance / Resort Assistant - Winter 25/26

As a maintenance/ resort assistant, you will be responsible for the upkeep and maintenance of all Alpine Elements properties within your resort. Day-to-day tasks might take you from a leaking dishwasher to show shovelling, from a trip to the dechetterie to testing the hot tubs - basically supporting the properties in any way they need. Although it is not a direct customer facing role, you will interact with our guests when in our properties, therefore a professional yet friendly manner is a must to succeed in this role.

Requirements

Customer Focus

• To assist the other resort staff in various roles when necessary, ensuring impeccable customer service and assistance in emergencies.
• To make yourself known to our guests when entering a property.
• To provide an accurate & consistent appearance of the company at all times, with professionalism and by adhering to uniform requirements and grooming standards.

Operational

• Take ownership and resolve maintenance issues as and when they arise.
• To communicate efficiently with the managers and resort staff with the progress and projected completion of maintenance works.
• To pro-actively identify, note, plan, and resolve any maintenance issues in a timely manner.
• To complete works to the highest standards in line with company policy.
• To be on-call (on a rota basis) in case of an emergency to manage any incidents.
• Escalate and report all scheduled works to maintenance and resort managers.

Other information

The ideal candidate for this role will be:

• Outgoing and enthusiastic.
• Jack of all trades.
• Motivated to provide excellent customer service.
• Adaptable with a flexible attitude towards work.
• Posses clear communication skills.
• Able to work alone or as a part of a team.
• Able to cope under pressure.
• Honest and trustworthy.

Must haves

• A full, clean driving licence held for 2 years and be 21 years of age & above.