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Ocean Elements

Assistant Hotel Manager

Job Details

LOCATIONS: Greece; Vasiliki.

WHEN: Summer 2020

As an Assistant Hotel Manager you will under the Hotel Managers instruction be responsible for the day-to-day running of the hotel and its staff exceeding guest’s holiday expectations at all times. You have commercial accountability for all hotel services, including front-of-house, catering operations, and housekeeping. You will implement, market and advertise incremental initiatives for the bar, restaurant and hotel ensuring that staff are actively upselling. You will be a natural leader and motivator who will work closely with the hotel team to inspire them to have a passion for what they do and the delivery of a seamless service which will exceed guests expectations. You will ensure that the set staff standards for uniform, presentation and professionalism are adhered to at all times..

WHAT WE ARE LOOKING FOR:

Customer Focus

  • To ensure that the guests Hotels expectations are exceeded at all times
  • Ensure that all customer complaints are resolved to in a timely and efficient manner
  • Meet set targets for First Impression feedback for Cleanliness, Food and Comfort
  • Provide an approachable welcoming atmosphere within the Hotel

WHAT YOU WILL BE DOING

  • Ensure that the Hotel is running smoothly and efficiently in all areas
  • Completing and checking of weekly Hotel accounts and administrative tasks
  • Train, develop and discipline the Hotel team through motivation, coaching and performance management
  • To develop and maintain relationships with all suppliers

Sales

  • Ensuring that the safe and secure cash handling process is being adhered to by all staff
  • Identify and implement incremental sales in the Hotel to meet set sales targets

Requirements

  • Full, Clean, UK driving Licence
  • Food and Beverage Supervisory experience
  • People/ Team management / Supervisory Experience
  • Secure Cash Handling Experience
  • Previous roles within hospitality/catering function

Benefits

  • Competitive Salary and Package
  • Family and Friends Discount
  • Travel to and from the UK
  • Access to Watersports Equipment

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